CrossLoop new version 2.75 offers a new feature, the Share Self Test. It checks your computer to make sure you’re able to screen share when you need to receive or provide support.
This new function simulates a screen sharing mode to verify the ‘sharing capability’ of the software client. You will be notified instantly if your machine’s settings would prevent you from sharing your screen. This Pro-Active self test will automatically run the first time you use 2.75. If you get a ‘Self Test Failed’ notification, this allows you to change, for instance your Anti-Virus settings, prior to a real session, so that your screen sharing session will start without any bumps on your side when you need it. Changing your Anti-Virus settings to: ‘Always allow this program to run’, might be all it requires to get ready.
You can manually run the Self Test from the menu, to detect any setting changes that need to be changed for a successful sharing session, useful for instance if you install new security software on your machine.