Everybody Helps

CrossLoop Wins LAPTOP Magazine's 2008 Awards for Mobile Innovation

Just yesterday, I finished a post looking back at 2008 and today, we learn that CrossLoop has been selected as a winner in the Software category by LAPTOP Magazine's 2008 Mobile Innovation Awards Winners! This is another very significant recognition of our product!

Their editors says it best:

"True innovations don’t simply improve what has come before. They surprise. They delight. They open your mind to new possibilities. These characteristics are key to the 50 products that made our list. We evaluated hundreds of new portable devices and software, and each of our groundbreaking picks had all three traits in common. From the first consumer-friendly touch notebook and Google’s smart phone splash to pocket-size projectors and eco-friendly Wi-Fi routers, these gadgets and services do justice to the word innovation."

Read more about the awards here and to find CrossLoop, click on the second one from the top for 'Software'.

Not sure how to express dance moves in text but if you want to visualize it, this video would do justice to us though I think I can swing it a wee bit better on Bollywood music:

The other Winners in the software category are:

• Google Chrome
• Cogi
• Digsby
• Sharpcast SugarSync
• Xobni Beta
• Yammer

Good Afternoon and Good Luck!

Celebrating 2008 and Looking Forward to 2009

We genuinely believe that we are where we are today because of our phenomenal users. We were and are a small company and have come so far due to the phenomenal excitement of each and every one of you.

We started the company on three simple fundamental beliefs:

1. Build a phenomenal product (which drives)
2. Loyal Users who love associating with it (and hopefully us :)
   
3. Focus on the success of the customer before your own - we called that collateral success

So here is a short recap comparing 2007 and 2008 across some major metrics that we track closely from growth and engagement perspective.

Total Cummulative Sessions

2007: 1.04M

2008: 3.98M

Growth: 382%

Total Help Minutes

2007: 17.73M Minutes

2008: 75.31M Minutes

Growth: 425%

Total Helpers

2007: 3,428

2008: 14,719

Growth: 429%

Venture Financing

2007: Series A $3M by El Dorado

2008: Series B $6M led by Venrock along with El Dorado

Product Recognition:

2007: CNET's Top 5 Downloads

2008: Walt Mossberg's review in The Wall Street Journal. Here is his interview on The Fox Business News Channel on TV:

In 2 years, we have come a long way from the early days of November 2006 when attracting 50 new users in a day was VERY exciting.

We never want to forget where we were and at the same time recognize that we have long ways to go in achieving our dream - only that with so many more users, our journey together with you is FUNomenal!

Good Evening and Good Luck and here are free hugs, as always, for being with us!