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We are pleased to bring you CrossLoop V2.41 with enhanced screen sharing functionality.
We are also excited to inform you that the CrossLoop
community of expert Helpers continues to grow rapidly and is now at almost 14,000! Download the new version and get
immediate help on CrossLoop for virtually any technology related issue
anytime of the day or night without leaving the comfort of your home.
Many of the features listed below is based on user feedback so thank you to all for taking the time to tell us. We love to listen and even though we are small and cant do them all, we collect them due diligently so please keep them coming.
Key Features of CrossLoop V2.41
Improved Screen Sharing
Screen sharing now supports screen
scaling and dual monitors. The default scaling is automatic, however
full scaling or no scaling options are available at run time.
Share Tab Default
The CrossLoop client now defaults to
the Share Tab after the initial installation. This will make it easier
for Helpers to instruct Customers when they launch CrossLoop to share
their screen. After the initial run, the software will remember your
last use and return to that state upon subsequent start-ups.
Helper Thumbnail Photo Displayed on Share Dialog
The CrossLoop client will now display the Helper thumbnail photo when the client is connected.
Two Minute Timeout Assistance
In the event of a two minute countdown timeout when a
"Connect" is done from the Share tab but a connection does not take
place, the following dialogue is displayed:
--Did you give your Access Code to your Helper?
--Does your Helper have your correct Access Code?
--Click here to Find a Helper
Access to CrossLoop Helpers
The CrossLoop client has a footer which provides
access to the CrossLoop community of Helpers. Now you can search for
help directly from the client and find a Helper instantly. Many
CrossLoop users receive help from friends and family, but those
resources aren't always available. Now, we've made it even easier to
get immediate, expert Help from over 13,000 CrossLoop Helpers for
virtually any technology related issue.
Handling /VERYSILENT Installs
CrossLoop now provides a VERYSILENT Install option
for partner organizations. If you're interested in this product,
please contact sales@crossloop.com.
In the event that the CrossLoop client is installed with the Inno Setup
/VERYSILENT switch, the user will be prompted to accept the End User
License Agreement upon the first run. Download the new version here.
If you have questions or need help, email us at support@crossloop.com or feedback@crossloop.com for feature suggestions. Good Afternoon and Good Luck! |
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