CrossLoop "Help Marketplace" is Now Live!

It gives us all humongous pleasure to inform you that we are now live with the CrossLoop Marketplace!

Before I dig into what this means and whats now, some notable things since our last big announcement - our Series A funding from El Dorado Ventures are:

•  

• Recognized as One of The 10 Best Downloads for 2007 from CNet's Download.com
• Recognized as a Top Tech Sites for 2008 (See # 34) from InformationWeek
• BusinessWeek mentioned us in Worthwhile Small Business Technologies
• In depth 3 page walk-through of CrossLoop in UK's very popular PC Advisor magazine
• We have now served over 31M desktop sharing minutes over 1.75M help sessions!! [Check out the new live Odometer on our homepage now that always keep you current with these metrics]
• Our CrossLoop Badges have seen very good adoption. Here are some  great examples:

  • The Computer Community Hospital

  • Biden PC

  • Absolute Business Solutions

We all know that our product CrossLoop is an enabling technology for those who can help one who needs it. We are all about people and empowering them with tools - so we are taking our popular software to the next level by providing a robust platform to find and identify trusted, qualified people with whom you can get personalized and efficient service driven by relationships.

Maybe you are a huge Star Wars fan like me, and wanted to get your family photoshoped in (I like playing Vader on Halloween and thats my daughter). If that is too geeky, how about having someone to do all your design work so that you can fold the laundry or take a nice long bath? If none of that, this should tip you over since bloggers have asked a solution for the huge email problem in the lives of a few of us - A Helper who can help you automate Outlook so that all your emails would be answered and taken care of by themselves - just like that!

Now, you can find them ALL on CrossLoop!!

So What's New.....

For Customers who need Help:

1. New Homepage with Search & Discovery:We have created multiple ways in which you can find      potential Helpers, including
   • Search - from the homepage or any other page
   • Popular Topics
   • Filter Helpers by location and language from the search results
2. Enhanced Profiles of Helpers for you:
   • Contact Helper: There is a more prominent "Contact Me" on the Helpers profile. This enables you to add your contact information and select a service you need
   • Choose a Service: Helpers now have a "Rate Card" through which you can see rates for 3 services with an hourly rate across multiple currencies. Also lookout for the free estimates       indicator on the rate card if they provide one
   • Bookmark and Tell a Friend about a Helper: Each profile has these on the bar above       the Helper's picture. This will enable you to come back to a Helper you like for the continued personalized service and recommend them to your friends
3. Consistent 'Free Download' button: As always, we will continue to provide our popular screen sharing software for free through the consistent 'Free Download' button on the top right of every      page
4. It's a completely FREE service for Customers 

For Helpers

1. Enhanced Profiles with Rate Cards and a prominent "Contact Me" on your profile
2. Leads: When a Customer contacts you, you will receive an email from leads@crossloop.com.
3. Fees: For a limited time, all of the customer leads from CrossLoop are FREE. It is our goal to pair those who want help on their computer with those who can help. 

Finally, as usual, we are all about listening and learning from you so if you have any feedback, please email them to us at cutomersupport@crossloop.com

Thank you for coming along with us on this journey and we look forward to achieving more with your help!

Good Morning and Good Luck!

Comments

[geilerbock63]

guenter Altmann

[geilerbock63]

guenter Altmann

[Gerd]

Hello,

I have also Croosloop on my page, the first two sessions were quite good - I hope it remains so.
The very personal appearance seems quite good at the customer's finish.
I hope the server will in future be even faster.

Yours sincerely,

Support from Germany

Gerd P.H.