There is not doubt that this has been a smashing year for us - it began with Amit's post that took us to the homepage of Digg with user votes; other great recommendations by The Wall Street Journal, LifeHacker, PC Magazine, PC World in Germany, How To Geek to name a few; our funding and big release recently and in less than 3 weeks of that we are being recognized by one of the best global authorities on software....
CNET's Download.com has recognized CrossLoop as one of The 10 Best Downloads for 2007!
I can see Tom and his team ecstatic to learn about the recognition their product continues to achieve!
Merry Christmas to all and hoping for an even better 2008 for all of us together!
I have to be honest that this is one
post that I am very excited to write about - so here is the most exciting
update from your team on its anniversary:
We are
releasing Version 2.0 - a brand new site with a complementary free web service
that seamlessly ties in with our popular software.
Let me start with some quotes
relevant to this event for us.
"Technology
makes people more productive and efficient, but it also comes at a cost. The average consumer spends hours each week
addressing computer problems," said Lisa Alderson, President and CEO,
CrossLoop, Inc. "We are pleased to be
working with El Dorado because they share our vision of
dramatically changing the time-consuming and often expensive process that
consumers and small businesses go through to get basic computer help today."
With this
investment, Tom Peterson, General Partner at El Dorado Ventures, joins
CrossLoop's board of directors.
"Since launching last November, CrossLoop has
seen rapid adoption with hundreds of thousands of user sessions connecting
people in over 150 countries worldwide," said Tom Peterson. "We are excited to
partner with the CrossLoop team to help them achieve their vision of solving
the frequent computer support problems that every computer user has
experienced."
You might
have noticed that we celebrate our users - stories, hugs and more - so this celebration would be incomplete without a
couple. According to one service provider, " I've been waiting for Crossloop for
6 years! We've tried every remote desktop sharing software out there and our
client base cannot use any of them - they're far too complex. This has changed the dynamics of our entire
company. My happy customers are now jubilant customers, and support call length
has been reduced from an average of 1 hour to 15 minutes!"
And Yes,
people are going green with CrossLoop! As Mark says "Grandma loves it! She's 80 and crashes her computer regularly ...
its 180 miles to her house to make it right, or just 5 minutes on CrossLoop.
Beat that for reducing our carbon footprint!"
CrossLoop
Version 2.0 is Live!
Apart
from a brand new design, as always, you will be able to download the CrossLoop
utility for free, but now, there will also be the option to
create/log in to your FREE CrossLoop account.
What's new?
In
response to frequent requests from those in the business of hardware, software
and application support/training, we have created free CrossLoop
accounts. You can now:
Create a FREE account to view your session
history
With an account, create a dynamic public
profile page and reserve your custom CrossLoop URL - here is mine for example and No - I am not an MS Office Expert :) Once created, your
profile can be used to promote your expertise anywhere on the web.Your profile
willupdate 'automatically' every time you have a CrossLoop session!
With the account, log in to the client
every time you have a CrossLoop session to record and track your session
history and statistics.
Use the CrossLoop Badge to promote your expertise: The CrossLoop Badge,
which also updates with each session, can be pasted on any site, blog (like on this blog - see mine on the right on our side bar orhere) or social
networking site (such as MySpace - You can add us as a friend here on it and advertise your business with a CrossLoop Badge with a comment like me). Furthermore, you can generate leads when
someone clicks on 'Contact Me' on it
Capture testimonials and referrals easily. When logged in
to the client, the new post-roll
for each session enables you to capture customer feedback:
Rate the person who helped you or whom you
helped
Use tags (keywords) that describe the purpose of
the session
Add comments to review the session
Continue using CrossLoop as you always have but now you can build your credentials with each session!
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