Everybody Helps

CrossLoop Is Doing Something Right

Some of you may have noticed this today morning - - our servers went down in the morning. The entire team's apologies for the inconvenience. Tom and his team are working hard to prevent this from happening again.

Now for the good news - the cause is CrossLoop's growing popularity! As hard as our engineers always work to ensure that we have a scalable and reliable uptime environment, our new and existing users continue to surprise us.

In my humble opinion, for a small company - we are doing something right!

There were two observations from our logs that might caused this:

1. A huge influx of new users from Brazil and
2. An excellent coverage on Scoble Show of CrossLoop. I really like this video below - it is an  excellent introduction of CrossLoop, and the person who built it, to our new users. It is more powerful than a screen cast since Tom brings an excellent personal touch to our new users.

Good Afternoon, Good Luck and Have a Fun Weekend!

What does CrossLoop have to do with Opera?

You probably know by now that we like to be really close to our users - building relationships with each and everyone.....one at a time! Some of the things we do to bring that out is through:

• User stories that come in on a Global Map here (btw, to which we have added many new stories since I last created and blogged about it) or
• Third Party Reviews and blog posts here

Here is one that David, at the Opera Volunteers International, posted as a comment to my response on his blog post on CrossLoop . This one really caught my attention since it was a really unique industry for us, it was courageous on David's part and expresses his well-found faith in what we have built:

"I'm happy to report that in our recently-concluded conference in Denver, I dared to do a live demo of CrossLoop connecting to a computer on Long Island.

As we all know, live internet-based demos are akin to presentation suicide. But I didn't fall on the sword that day. I was both host and client, and each time, CrossLoop worked flawlessly in front of the audience. Wow!

Volunteers of every stripe work on shoestring budgets, so a free tool is very welcome. The concept of real-time collaboration is still quite new, but I know that every time I do a CrossLoop session, it never fails to impress.

Our board is spread out all over the country, so I know that both its simplicity and versatility will raise our intra-board communications to a new level.

Shortly before your post, I concluded yet another successful CrossLoop session with a board member in Colorado.

We all belong to different groups, so the multiplication potential is tremendous. I will surely assist the board in this program and look forward to the new features you're introducing."

Good Afternoon and Good Luck!