CrossLoop empowers Crystal Coast to support a Non-Profit

Anthony Muhaluk, President of Crystal Coast Technologies, has a really nice story to share with all of you about how he leveraged CrossLoop so here it is under our "User Stories" category.

Crystal Coast Technologies is a web design firm that always works on helping out non-profits.  A little over a year ago, they created a website for a local non-profit Carteret County Partnership for Children  and have provided computer tech support to them free of charge since then.  The non-profit has been very appreciative (and so are we!) and it gives Anthony's team a lot of personal pleasure to be able to support them.

 

The two offices are about 30 minutes away and they try to troubleshoot remotely as much as possible.  Until CrossLoop, they were troubleshooting their computers remotely using Microsoft Screen sharing program.  However, that often was less than desirable.

 

Recently when they had an email problem, both the teams got on Skype and had Carteret County Partnership for Children download CrossLoop all by themselves. They started a session and fixed their problem in a matter of minutes. Carteret County Partnership for Children loved the ease of use, that they were able to install it by themselves and of course, that it was free - something very valuable for a non-profit and those supporting one! Anthony loved the fact that he did not have to drive (or send one of his employees) 30 minutes to fix that problem! 

According to Anthony: "It makes helping our non-profit clients easier on us since we don't usually charge them for this type of thing."

A classic "CrossLoop in the Trenches" story!

We love these stories that empower people doing good. If you. like us, have been inspired by this and have one that you want to share, please email me at mrinald@crossloop.com.

Good Night and Good Luck!